You have a diagnosis you cannot act on. BioBridge turns unreadable records, scattered departments and unclear costs into one written plan, one itemised quote, and one named coordinator who answers.
Send the basics. A coordinator will route your case and come back to you with the next step. You do not need a confirmed diagnosis or a decision yet.
BioBridge is a medical coordination and patient-support services company registered in Shanghai. We sit between international patients and Shanghai's tertiary and private hospitals: we prepare the case so the hospital can assess it properly, and we keep the process legible from the first message to the last follow-up.
Please read: BioBridge is not a medical institution, hospital, clinic, insurer or treating physician, and we do not provide medical advice, diagnosis or treatment. All clinical decisions are made by the licensed physicians at the hospital that treats you. We are not affiliated with, endorsed by, or representing any hospital, and no hospital has endorsed this page or our services.
Each service can be taken on its own. Most cases use the full sequence.
We convert reports, imaging and pathology summaries into readable English, then route your case to the departments that actually own it — so the right specialist opens the file first time.
You receive a written English opinion with a recommended pathway, a realistic timeframe and an indicative cost — before you travel and before you commit to anything.
Hospital medical fees, our coordination fee and third-party costs are listed separately. No bundled numbers, no arithmetic you cannot audit.
Department, admission date, deposit and payment steps confirmed in writing, with the hospital's own requirements stated up front.
A coordinator accompanies you at registration, ward rounds and discharge, so questions are asked in the room and answers are written down.
Support letters and invitation paperwork for the visa application, plus direct-billing coordination with insurers and third-party administrators where your policy allows it.
A structured discharge summary, a medication list with dosing and monitoring notes, and a dated follow-up plan — delivered to you and to your referring doctor.
A standalone written specialist opinion with no admission commitment. Useful when the decision you need is clinical, not logistical.
Certified English translation and archiving of your medical file, with no hospital involvement. You keep the originals.
You always know which stage you are in, what we are waiting for, and what it costs.
You send reports and imaging by the secure channel we give you. We confirm receipt and completeness in writing, usually within one business day.
We translate, archive and route the file to the right department, and tell you which specialty is being approached and why.
You get a written opinion with a recommended pathway and an itemised quote. You decide whether to proceed — with no obligation at this stage.
Admission, interpretation, discharge documentation and a dated follow-up plan, all handled by the same named coordinator.
We work with Shanghai hospitals and departments that routinely accept international patients — including public tertiary hospitals and private hospitals with international patient departments. We hold no ownership or control over any of them, and we do not represent any hospital.
Where we describe a hospital's capability, it is because that hospital has confirmed it to us in writing for that specific service. We never present a hospital's reputation as our own.
We deliberately concentrate on the complex end of the market, where the diagnosis is easy to obtain and hard to act on. If your case needs more than one department to agree, that is exactly our use case.
BioBridge provides coordination and patient-support services only. We are not a medical institution, hospital, clinic, insurer, travel agency or treating physician, and nothing on this page should be read as medical advice, a diagnosis or a treatment recommendation for your individual case.
All clinical decisions — including whether to treat, which pathway to take, which medicines to prescribe and whether to proceed with any procedure — are made exclusively by the licensed physicians at the hospital that treats you. Our role is to make that process navigable for someone who does not read Chinese, does not know the hospital system, and cannot read the original records.
Outcomes vary. Case complexity, hospital capacity, scheduling, individual clinical factors and the nature of the condition all affect timelines and costs. No result, no treatment, no admission and no price can be promised or guaranteed by us or by anyone else. Any claim of a guaranteed outcome, cure or fixed price would be false.
We are not affiliated with, endorsed by, or representing any hospital. References to hospital capability describe services those hospitals confirmed to us in writing for the specific request concerned. No hospital has endorsed BioBridge, this page, or our services.
Information on this page is general. It does not replace an assessment of your own records by a qualified physician. If you need an answer about your specific case, ask for a written opinion — that is exactly what our written specialist opinion service is for.
Medical records, imaging and test results are among the most sensitive data you hold. This section states plainly what we collect, where it goes and how to get it deleted.
No obligation at any stage. If a written specialist opinion is all you need, that is a service in its own right.
